+Brizz for Slack
Get real-time AI agent analytics and insights delivered directly to your Slack workspace. Never miss a critical issue, emerging trend, or performance shift.
Already have a Brizz account? Connect from your Brizz platform
What is Brizz for Slack?
Brizz is the analytics layer for AI agents, turning every conversation into actionable insights. The Brizz app for Slack brings these critical insights directly to where your team collaborates.
Real-time Issue Alerts
Get instantly notified when your AI agent encounters critical errors or anomalies.
Daily & Weekly Summaries
Receive automated reports on agent performance, conversation volume, and success rates.
Emerging Intent Detection
Be the first to know when users start asking about new topics your agent doesn't handle yet.
Rich Link Previews
Paste a Brizz session link in Slack and see a detailed preview with intent, duration, and status.
Configurable Alerts
Choose which notification types to receive and route them to the right channels for your team.
How to Get Started
Connect Brizz to your Slack workspace in under a minute.
Click "Add to Slack"
Click the button above or visit Settings > Integrations in your Brizz platform. You'll be redirected to Slack to authorize the app.
Authorize Brizz
Review the permissions and authorize Brizz in your Slack workspace. These permissions allow Brizz to send notifications and respond to commands.
Select Your Channels
Choose which Slack channels should receive each type of notification: daily reports, weekly summaries, emerging intents, and issue alerts.
Start Receiving Insights
That's it! Brizz will begin sending AI agent analytics directly to your chosen Slack channels. Customize notification preferences anytime from your Brizz platform.
See It in Action
Here's what Brizz notifications look like in your Slack channels.
Daily Activity Report
Daily Activity Report - my-agent
Period: Last 24 hours (since Thu, Mar 13)
New Users: 12
New Sessions: 211
Low Satisfaction Sessions: 3
Sessions With Positive User Feedback: 42 (84%)
Sessions With Negative User Feedback: 8 (16%)
Powered by Brizz | Generated 14 March at 10:00
Weekly Summary
Weekly Summary: my-agent
Period: Mar 7 to Mar 14
Powered by Brizz | Generated 14 March at 10:30
Emerging Intent Alert
Emerging Intents, my-agent
Last 24 hours · 154 sessions analysed
New Intents (1)
Account Management
└ Reset password - 7 sessions
Auth service timeout · service timeout
Growing Intents (1)
Billing inquiry - +45% growth (12 → 17 sessions)
Powered by Brizz | Generated 14 March at 12:00
Real-time Issue Alert
User Database Access Unavailable
High
14
Open
8
Business Impact
Users are unable to retrieve their account data, causing failed workflows and drop-offs during onboarding.
Rich Link Preview
Check out this session: https://platform.brizz.dev/sessions/abc123
Brizz Session
Intent: Password reset request
Duration: 2m 34s
Status: Resolved
Satisfaction: Positive
Brizz is SOC 2 Type II, ISO 27001 certified, and HIPAA compliant. The Slack integration is strictly one-way and informational, Brizz does not collect, read, or use any data from Slack. All data is encrypted at rest and in transit. Analytics data is retained for the duration of your subscription and deleted within 30 days of account termination. To request data deletion, email legal@brizz.ai.
Frequently Asked Questions
Brizz only reads basic workspace and user information (team name, user names, and email addresses) to match your Slack workspace with your Brizz organization. The integration is strictly one-way and informational: Brizz sends notifications and alerts to your chosen channels. It does not read, store, or use any Slack messages, files, or conversation content for any purpose, including AI training or analytics.
No. Brizz cannot read any messages in your Slack channels. The only content Brizz processes are Brizz platform links that are shared in channels (for rich link previews) and direct @mentions of the Brizz bot. We never access or store any other message content.
After connecting Slack in your Brizz platform (Settings > Integrations), you can configure which notification types you want to receive (daily reports, weekly summaries, emerging intents, issue alerts) and select the specific channel for each. You can update these preferences at any time.
Yes. You can configure different notification types to be sent to different channels. For example, you might send issue alerts to #engineering-alerts and weekly summaries to #product-updates.
No. The Brizz integration for Slack is strictly one-way and informational. Brizz sends notifications and alerts to your Slack channels, it does not collect, read, process, or use any data from Slack for AI training, analytics, or any other purpose. All insights delivered via Slack are generated entirely from data within the Brizz platform, independent of Slack.
You can disconnect Slack at any time from Settings > Integrations in your Brizz platform. Once disconnected, all notifications will stop immediately. Brizz will remove the connection tokens and will no longer have access to your Slack workspace. Historical notification data sent to Slack remains in your Slack channels as normal messages.
Yes. Brizz is SOC 2 Type II and ISO 27001 certified, and HIPAA compliant. Our security practices are regularly audited by independent third parties.
You can request data deletion by emailing legal@brizz.ai. We will process your request within 30 days in accordance with applicable data protection regulations (GDPR, CCPA). You can also disconnect the Slack integration and delete your Brizz account from the platform settings.
Support
Need help with the Brizz integration for Slack? Our team is here for you. No account required to reach us, just send an email and we'll respond within 2 business days.
support@brizz.aiReady to Get Started?
Connect Brizz to Slack and start receiving AI agent insights right where your team already is.
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